Ontario Providing Better Service

ServiceOntario improvements saving people time and money

February 01, 2023
Premier's Office


TORONTO — The Ontario government is making it faster, easier and more convenient for people and businesses to access driver’s licences, health cards, birth certificates and other services.

An enhanced appointment booking system at ServiceOntario is now available at 64 of its busiest centres. Customers requiring in-person visits can book multiple services in a single appointment on their smartphone or computer or book a single appointment for the whole family. Ontarians will also have the option to identify accessibility needs ahead of the appointment so services can be provided to meet their individual needs efficiently and effectively.

“We’re making it easier for people and businesses to connect with ServiceOntario, putting customers first and saving people time and money,” said Premier Doug Ford. “Across our government, we’re making it less complicated and more convenient for people to interact with government. We’ll never stop working to improve the services we offer people.” more